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I have tried reclaiming back my PPI but HSBC say they will not give me it back when I got a letter from them. What can I do?

Comments

  • The letter they've sent will tell you your next steps.
    Getting married 02.08.14
    Wins for the wedding: membership for a 'wedsite' and app, £35 gift voucher for party supplies shop, £50 worth of hand painted signs, 1kg of heart shaped marshmallows :money:
  • leefearn32 wrote: »
    I have tried reclaiming back my PPI but HSBC say they will not give me it back when I got a letter from them. What can I do?
    If you have a valid reason for complaint and the bank have given their final response, you can take it to the FOS.

    What was the reason for your complaint?
  • roonaldo
    roonaldo Posts: 3,420 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Insurance isnt refundable so they dont have to give it back. Although they may do if found to be mis-sold.

    Was it mis-sold to you? If so why? What type of PPI was it?
    You can refer this to the Financial Ombudsman Service if you disagree.
  • I didn't know I had PPI on my loan which is why I questioned it. When they told me they said it was all explained to you bla bkla bla but it wasn't. I never take out PPI. Is there anything I can do i.y.h.o?
  • dunstonh
    dunstonh Posts: 119,619 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    What evidence did you supply to support your allegations?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • -taff
    -taff Posts: 15,330 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Read the letter, and it should tell you what your next step is.
    Or read this
    http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance
    Non me fac calcitrare tuum culi
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