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Problems Logging onto Citrix
Cotta
Posts: 3,667 Forumite
in Techie Stuff
Hi,
I've been given sanctions to work from home some days if the week, however I'm having problems with the Citrix application that I need to use.
When I log-on and select the desktop application, a launch icon displays at the bottom left of the page and when I select this a screen pops up to 'view and track downloads' and when I select 'open' nothing happens.
What do you advise?
I've been given sanctions to work from home some days if the week, however I'm having problems with the Citrix application that I need to use.
When I log-on and select the desktop application, a launch icon displays at the bottom left of the page and when I select this a screen pops up to 'view and track downloads' and when I select 'open' nothing happens.
What do you advise?
0
Comments
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speak to your tech support!!
> . !!!! ----> .0 -
Talk to your IT/support people. If they are running Citrix, somebody must know how it is configured.
Perhaps not the advice you want, but there is nothing worse for IT staff than having to sort a mess a user has made using "recommendations" from the internet!
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Might be a browser issue
http://www.sevenforums.com/browsers-mail/152785-view-downloads-doesn-t-work-internet-explorer-9-a-2.html
You may have a corrupted Download History list. You can fix this by simply clearing the list using the built in functionality listed below:- Open Internet Explorer
- Press Ctrl + Shift + Del on your keyboard
- Uncheck all of the boxes that are displayed in this window
- Check the Download History box
- Click Delete
- Close the Internet Explorer window
- Wait for the deletion process to finish
- Open Internet Explorer
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Alternatively, try using Internet Explorer instead of any other browser.0
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We refer to it as Citrix with a capital Sh at our place.0
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