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Scotcall>Capquest>Lowell demands

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Comments

  • sizle
    sizle Posts: 30 Forumite
    Just received a letter from Lowell stating the following:

    We refer to your recent request for a copy of the executed credit agreement under Section 77(1) and / or 78(1) of the Consumer Credit Act 1974. Please find enclosed the £1 sent with your letter.

    Following investigations we have concluded that the debt is not linked to you. As such we have removed your personal details from the data base. We would recommend that you contact the credit reference bureaus to review your credit history, as your address was identified following a search of these. We have supplied the necessary contact details for your use.

    - Experian
    - Equifax
    - Callcredit

    Please accept our sincere apologies for the inconvenience this may have caused.



    :j:T:beer:

    Thanks folks for all your help, guidance and support with this one.
  • happy_bunny_2
    happy_bunny_2 Posts: 4,488 Forumite
    Great result
    :beer:
  • FireWyrm
    FireWyrm Posts: 6,557 Forumite
    Part of the Furniture Combo Breaker Debt-free and Proud!
    sizle wrote: »
    Just received a letter from Lowell stating the following:

    We refer to your recent request for a copy of the executed credit agreement under Section 77(1) and / or 78(1) of the Consumer Credit Act 1974. Please find enclosed the £1 sent with your letter.

    Following investigations we have concluded that the debt is not linked to you. As such we have removed your personal details from the data base. We would recommend that you contact the credit reference bureaus to review your credit history, as your address was identified following a search of these. We have supplied the necessary contact details for your use.

    - Experian
    - Equifax
    - Callcredit

    Please accept our sincere apologies for the inconvenience this may have caused.



    :j:T:beer:

    Thanks folks for all your help, guidance and support with this one.

    Yup, there you go...all that hassle for nothing. Personally, I would fire off a complaint for their entirely unwarranted intrusion into your life and distress caused by their baseless threats and intimidation.
    Debt Free! Long road, but we did it
    Meet my best friend : YNAB (you need a budget)
    My other best friend is a filofax.
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  • sizle
    sizle Posts: 30 Forumite
    FireWyrm wrote: »
    Yup, there you go...all that hassle for nothing. Personally, I would fire off a complaint for their entirely unwarranted intrusion into your life and distress caused by their baseless threats and intimidation.

    Thanks FireWirm, I hear what you're saying, but I'm just relieved they have realised its not my debt.

    As with contacting the credit bureaus, would this be necessary?
  • sourcrates
    sourcrates Posts: 32,467 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    sizle wrote: »
    Thanks FireWirm, I hear what you're saying, but I'm just relieved they have realised its not my debt.

    As with contacting the credit bureaus, would this be necessary?
    Yes, because a default will most likely have been registered by Lowell for this, even though it wasn't you they were after, you need to contact each one, explain the situation, enclose a copy of lowells letter, and they should amend any derogatory info they hold on you in relation to this matter.


    Well done by the way, one over on Lowell, YIHAA !!!!!!
    I hate Lowell :mad: !!!!
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • sizle
    sizle Posts: 30 Forumite
    Once again thanks to Sourcrates, Firewyrm, Happy_bunny for your input with this, the whole episode has given me an insight in this minefield...

    Sourcrates, I'm just in the process of firing some letters at these credit bureau's so hopefully I can put the whole thing to bed soon.

    Cheers
  • Hi please be gentle with me im new to this site.
    I am havin loads of problems wheni was with my ex husband he would not have anything in his name.
    I left due to domestic violence and the police told me to get out before it was to late. I left with over £24,000 of debt.
    Now im getting calls txts from capquest lowell and others.
    I am no longer working due to ill health so on benefits.
    I pau everyone £1 a month but when some one tells you that it will be finished in 2028 its just adding to my depression.
    Now capquest are saying i didnot pay last month but i have proof from the bank as slip is date stamped.
    Please can someone give me advice as im losing the plot and i cant take it.
    Thank you for reading this Zel x
  • zelda68 wrote: »
    Hi please be gentle with me im new to this site.
    I am havin loads of problems wheni was with my ex husband he would not have anything in his name.
    I left due to domestic violence and the police told me to get out before it was to late. I left with over £24,000 of debt.
    Now im getting calls txts from capquest lowell and others.
    I am no longer working due to ill health so on benefits.
    I pau everyone £1 a month but when some one tells you that it will be finished in 2028 its just adding to my depression.
    Now capquest are saying i didnot pay last month but i have proof from the bank as slip is date stamped.
    Please can someone give me advice as im losing the plot and i cant take it.
    Thank you for reading this Zel x

    Write to Capquest, headed 'complaint' including a copy of the payment slip informing them that you gave paid as per the enclosed slip and you expect it to be credited to your account.

    As for the texts, you could write to each creditor insisting they deal in writing only and remove your phone numbers. Easier with some than others, but it's usually possible if you insist and threaten to take the matter to the FOS.
    :beer:
  • Thanks happy_bunny I will get it sorted ☺
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