We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Do not exsist on Bank's Database even though i do on credit report

Options
Hi,

Just a very brief note to my issue.

I decided like most people to have a go at reclaiming miss-sold PPI, to cut a very long story short I was awarded around £2900 from Halifax Group regarding a loan.

The issue I still have is that I tried to reclaim 6 different loans and credit cards through Halifax Group, the problem is they cannot find the other 5 on their system's.

I can prove they have existed on my credit report, problem is i do not have any other information, i went down the root of a DSAR which returned nothing.

I am just looking for any guidance please, I am thinking of off loading to a PPI claim company as it's a little messy.

Thanks

Simon

Comments

  • i went down the root of a DSAR which returned nothing.
    If they have nothing and you have nothing, it's game over.
    I am thinking of off loading to a PPI claim company
    A claims co. can no more that you can do yourself, they only "work" on the info you supply.
  • -taff
    -taff Posts: 15,327 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    As above.

    Companies are only required to keep your info for as long as necessary, or a recommneded 6 years [FSA]
    The fact that they've destroyed it means they are doing something right, but it means the end of the road for your complaints, because there is no info left.
    Non me fac calcitrare tuum culi
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.