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question about cooker installation

so i'm being batted to and fro between the supplier and the installer

duel fuel cooker arrived with no pipes or wires, not even a plug to stick in the wall

so i call up the people we bought the cooker from who say the wires and pipes are to be supplied by the installer

call an installer who says the dont provide pipes and wires, the should come with the product

i dont know which is right and which is lying, but someones got to be

help please

Comments

  • Andy_WSM
    Andy_WSM Posts: 2,217 Forumite
    Part of the Furniture 1,000 Posts Uniform Washer Rampant Recycler
    If it's dual fuel then it may need to be fitted by an installer that is both Gas Safe & Part P registered. I'd expect you to have to pay for the parts for this, not the supplier. Each installation is different, how can the supplier know what your particular situation needs?
  • i'd have thought a gas pipe and a plug would have been pretty standard tos end along with a duel fuel cooker
  • ollski
    ollski Posts: 943 Forumite
    Call another installer.
  • Andy_WSM
    Andy_WSM Posts: 2,217 Forumite
    Part of the Furniture 1,000 Posts Uniform Washer Rampant Recycler
    adnani1982 wrote: »
    i'd have thought a gas pipe and a plug would have been pretty standard tos end along with a duel fuel cooker

    Why did you ask the question then? Sorry I didn't give you the answer you wanted to hear!

    Do you even know that the cooker is safe to be run on a plug, not a dedicated supply? What type of gas pipe? What type of gas fitting does your kitchen have?

    A decent installer should be able to supply these, but you can't expect the cooker to be provided with every part to cover every eventuality.
  • Pincher
    Pincher Posts: 6,552 Forumite
    1,000 Posts Combo Breaker
    Afterthought galore. How far from the wall is this cooker, I wonder.

    Surface mount socket AND a plug, most likely.

    Don't push the cooker too hard, it's probably pressing on the gas supply pipe, which is bound to be in the wrong location. My gas supply point was located for a 700mm wide cooker, but we had to redo it for a 1000mm cooker.
  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    There should be a cable from the cooker, but it won't have a plug if it requires hard wiring to a cooker connection unit. Make and model, rating? What does the manual say?
    You can't just plug some cookers into a 13A ring main socket-you need a dedicated cooker circuit. It depends on the rating.
    No free lunch, and no free laptop ;)
  • Pincher
    Pincher Posts: 6,552 Forumite
    1,000 Posts Combo Breaker
    Sometimes I think we should just all buy takeaways instead of cooking. These things want you to rebuild your house just to switch them on.

    When I was doing the kitchen, it wasn't just the cooker that needed heavy duty wiring, so did the oven AND the induction hob. I ended up putting in a whole consumer unit just for the kitchen, with one MCB per heavy duty circuit: this on the advice of the builder. An then when the electrician came to wire it all up, he said, why didn't you do a ring main for the 6mm cables, and have it all on one MCB? Arrrrgghhh!

    As it turns out, a simple oven is just a fan heater, so a 13A plug is fine. The same goes for a single electric oven cooker with gas hob. It's when you have a double oven, or Pyrolytic linings that require 500 degrees that you need the heavy duty COOKER circuit.

    What's the lesson? None, because there is always going to be somebody who buys a super duper new oven/cooker, thinking they made sure the size is exactly right to replace the old one, and totally ignored the electrical requirements. Shame, because the colour matches the unit SO WELL! :rotfl:
  • molerat
    molerat Posts: 33,675 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Gas cookers generally do not come with a gas pipe, different locations require varying installation methods. Likewise an oven that requires other than a 3 pin plug will not come with a cable. Any decent installer will supply what is needed to connect the equipment, either priced in the install or at an additional cost.
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