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Jessops in administration I have faulty product

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  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    CooCoo wrote: »
    Unfortunately it is not a case for "section 75" rights :-(

    In which case I fear you really are on your own.

    You need to decide whether it is worth getting repaired at your expense or not.

    Sorry.

    How did you pay for it then?
  • CooCoo_2
    CooCoo_2 Posts: 12 Forumite
    That is also explained in that Consumer Rights guide I linked to earlier.[/QUOTE]

    Thank you, will study it :-( for future
  • CooCoo_2
    CooCoo_2 Posts: 12 Forumite
    Thank you to everyone who replied, at least I stop wasting my time on it. I am still going to take it to the engineer and see what he says. If it is a manufacturer problem I will contact Sony again........ Thank you very much for taking time to answer me :-)
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    CooCoo wrote: »
    Thank you to everyone who replied, at least I stop wasting my time on it. I am still going to take it to the engineer and see what he says. If it is a manufacturer problem I will contact Sony again........ Thank you very much for taking time to answer me :-)

    If I were you I would look back at this thread tomorrow... you never know, someone else may have a different idea.
  • paddyrg
    paddyrg Posts: 13,543 Forumite
    When you take it to see the independent engineer you might find it costs about the same for him to fix the problem as write a report about it (that nobody will want to read anyway, as you have no legal entity against which you can take recourse). If it is a common problem then he'll have/can get the parts easily, if it isn't it'll take longer but would also suggest you'd be frustrated proving any fault was inherent anyway.
  • maninthestreet
    maninthestreet Posts: 16,127 Forumite
    Part of the Furniture
    What Sony camera is this?
    "You were only supposed to blow the bl**dy doors off!!"
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    CooCoo wrote: »
    Unfortunately it is not a case for "section 75" rights :-(
    Then your rights died with Jessops.
  • earthstorm
    earthstorm Posts: 2,134 Forumite
    CooCoo wrote: »
    Thank you to everyone who replied, at least I stop wasting my time on it. I am still going to take it to the engineer and see what he says. If it is a manufacturer problem I will contact Sony again........ Thank you very much for taking time to answer me :-)
    you dont have any redress with Sony as the warranty expired.
  • 19lottie82
    19lottie82 Posts: 6,030 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 24 November 2013 at 1:14PM
    Deleted.....
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