Tax Credit complicated problem

inris2

Hi Everybody

Hoping someone/people can help on this and I'll try to be quick and clear.

I moved in with my GF last August after a long illness where I was on SSP until September this year from my employer. My GF called the tax people to say I have moved in so they can re-calculate the award etc from when I moved in. When on the phone to them they asked my estimated wages for the coming year however as I was on SSP and just handed my notice in to my employer due to my illness they advised that they needed to go on my last years salary which my girlfriend advised from my P45.

A couple of weeks later the tax people sent a overpayment letter to the sum of around £13000 from 2011 - 2012! This is the first notification that she has has with anything like this.

My GF has called them hundreds of times and all she has been told to do is log a dispute with them but still pay back the 'overpayment' until the dispute has been completed (est Febuary next year).

I think its a huge coincidence that the letter was generated when my last years salary was told to them. Would it be possible that entering my last years salary has messed everything up?

Thanks in advance.

zagfles

So presumably she was claiming as a single person before August? In which case her single award should have finalised then, and a new joint award set up which you would have had to sign up to. Did she get the single award finalised, and did you sign up to the joint award? If not it looks like just entered your salary into her existing award, which is wrong...

inris2

Yes, she was on a single person award and to my understanding the single award was finalised. Signed up to the joint award last August as she told them straight away when I moved in to try to keep everything right and not to come back in kick us in the you know what!.

My GF called them on Friday just gone and they let her know there is another overpayment of just over £100 on there also but no letter yet so we have no idea what period this is from.

Caz3121

inris2 wrote: »

I moved in with my GF last August

August 2012 or August 2013?

inris2

Caz3121 wrote: »

August 2012 or August 2013?

August 2013...

Icequeen99

Did your girlfriend get an award notice showing the overpayment for 11/12?

If they have changed her 11/12 award then they would have to issue a new award notice. And they would need a reason for changing the award now, as 11/12 would have already been finalised.

If they did send her a notice - have a look at it. What income has been included? What does it give her entitlement as?

You need to get some proper advice and not waste time talking to the helpline. It may be that she needs to appeal, not dispute and there are time limits for this.

IQ