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Valued opinions/ disappearing points

kiwi07 · 2013-11-15 20:22:56

Hi to you all. I have noticed that some of my Valued Opinions points has been disappearing from my participating history and points have been taken from my balance. I have been doing their surveys and slowly building up towards the £10 voucher but it still at £5. Looks like they either adding the points to my balance and…

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Guacamole321 Posts: 150 Forumite

29 November 2013 at 11:18PM

I got an email from VO tonight, explaining the loss of 25 points - seems one of their surveys didn't quite work and the last question was cut off. They asked me to go in and answer it, which I did, and got the 25 points back! How odd. Wonder if this has happened to anyone else who noticed missing points.

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