Very annoyed with Leeds First Direct Arena.

hollydays

Please excuse my ignorance but what is the arena. Without knowing, 9.30 is never a cheap or good time to call.

the_devil_made_me_do_it

The Leeds First Direct Arena is a music venue.

The tickets for the concert went on sale at 9.30am. As for the cost, it doesn't matter what time of day you phone, 0844 numbers are expensive.

FDArenaTony

Hello, 'The Devil Made Me Do It'

We are sorry you were given the wrong information and as a result incurred the call charges.

Our ticket hotline is provided by the ticketing company Eventim, and we've fed back to ensure this doesn't happen again.

As a gesture of good will, if you tell me what show you're coming to, I will upgrade you to hospitality to apologise for your experience. My email address is tony.watson@smg-europe.com.

Thanks
Tony

Director
First Direct Arena

lincroft1710

FDArenaTony wrote: »

Hello, 'The Devil Made Me Do It'

We are sorry you were given the wrong information and as a result incurred the call charges.

Our ticket hotline is provided by the ticketing company Eventim, and we've fed back to ensure this doesn't happen again.

As a gesture of good will, if you tell me what show you're coming to, I will upgrade you to hospitality to apologise for your experience. My email address is tony.watson@smg-europe.com.

Thanks
Tony

Director
First Direct Arena

It is nice that you are making a goodwill gesture but as a company representative, you need MSE's permission to post as such.

the_devil_made_me_do_it

FDArenaTony wrote: »

Hello, 'The Devil Made Me Do It'

We are sorry you were given the wrong information and as a result incurred the call charges.

Our ticket hotline is provided by the ticketing company Eventim, and we've fed back to ensure this doesn't happen again.

As a gesture of good will, if you tell me what show you're coming to, I will upgrade you to hospitality to apologise for your experience. My email address is tony.watson@smg-europe.com.

Thanks
Tony

Director
First Direct Arena

Thanks for you reply.

I will send you an email to you.