Finished iva in feb no completion cert from GT any advice

bluecatblue

Hi I finished paying off my iva in feb after 6 long years and I am still waiting for completion certificate. I have contacted them and they say it will take 6 months, this has now passed. I keep ringing and get no phone call back. I have no letters apart from them waiting me to allow them to claim ppi. I refused and signed to say I will not make any poi claims. I don't have any anyway. What can I do. I cannot move on until I get this completion certificate. Can I complain to someone? Thanks

Anondebtadvisor

If you do not sign their documents your completion is likely to be held up even further, I am assuming you are with GT?

To speed things up and get your completion, why not just sign their forms if you don't think you have any PPI??

National_Debtline

Hello there.

Do you still show on the insolvency register? It could be worth checking to see if you've been removed now that you're at the end of the term:

http://www.insolvencydirect.bis.gov.uk/eiir/

If you do wish to raise a complaint you can find some useful information here:
http://www.bis.gov.uk/insolvency/contact-us/IP-Complaints-Gateway

Best wishes,

David @ NDL.

bluecatblue

National_Debtline_representative wrote: »

Hello there.

Do you still show on the insolvency register? It could be worth checking to see if you've been removed now that you're at the end of the term:

http://www.insolvencydirect.bis.gov.uk/eiir/

If you do wish to raise a complaint you can find some useful information here:
http://www.bis.gov.uk/insolvency/contact-us/IP-Complaints-Gateway

Best wishes,



David @ NDL.[/QUOTE



Thank for the advice iva still showing on local insolvency register started jan 2006. I signed a form from grant Thornton go say that I will not ever make a claim against my creditors for ppi.

UpToMyNeckInIt

bluecatblue,

I echo the advice above - if you fail to co-operate, GT will not complete your IVA.

IP's have the right (like it or not), to investigate potential PPI claims. You have 2 choices: Attempt to reclaim PPI yourself (may be a waste of time, but it is amazing how many people have found out they DO actually have some, when they thought they never took any out); or Let GT/EIC do all the donkey-work for you.

Then it is a case of join the queue as far as the completion paperwork goes (or nag GT constantly/formally complain). I have heard of frustrated GT customers reporting that despite finishing their IVA 2-Years ago, they are still waiting.

Absolutely shocking service in my opinion, and I think all affected GT customers should be complaining to their regulators.

Hope you get this sorted out soon, and well done for completing your IVA.

bluecatblue

Thank you for your advice. I will keep on at grant Thornton. I also have the details now of complaints commission, that's to this site.

Vikipollard

It took 11.5 months for my completion certificate to come through for GT, also after a six-year IVA. They didn't even send the PPI claim letter to me until five months after my last payment.

I emailed monthly (at least) to the closures team. They did always reply, albeit it could take up to ten days for that to happen.

I agree that they wont/don't complete until you sign their forms, but as you say, you've signed the one reneging any future PPI claim so that should surely be enough.

Keep badgering them. I stayed on the Insolvency Register until the month after I had the completion certificate (all four lines of it). I ended up having to send a copy of it to the Insolvency Register people as it wasn't updating, but I disappeared within two days after that.

Good luck.