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Blue screen. Is it dead?

ceewash
ceewash Posts: 1,370 Forumite
Part of the Furniture 1,000 Posts
edited 14 November 2013 at 11:07AM in Techie Stuff
Hi
I've got a blue screen and the following message on my PC. It is Windows XP. Is it dead or can it be revived?

STOP: c0000221 Unknown Hard Error/SystemRoot\System32\ntd11.d11

I have googled it but don't understand the replies. Is it worth taking to be repaired or is it dead?
Any advice welcome.

Comments

  • rmg1
    rmg1 Posts: 3,159 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Have you got the original installation disc (or did you make the repair discs when you first bought it)?
    :wall: Flagellation, necrophilia and bestiality - Am I flogging a dead horse? :wall:

    Any posts are my opinion and only that. Please read at your own risk.
  • gardner1
    gardner1 Posts: 3,154 Forumite
    ceewash wrote: »
    Hi
    I've got a blue screen and the following message on my PC. It is Windows XP. Is it dead or can it be revived?

    STOP: c0000221 Unknown Hard Error/SystemRoot\System32\ntd11.d11

    I have googled it but don't understand the replies. Is it worth taking to be repaired or is it dead?
    Any advice welcome.

    have you tried restart then F8 safe mode
  • ceewash
    ceewash Posts: 1,370 Forumite
    Part of the Furniture 1,000 Posts
    No I haven't. I bought the computer second hand as it was. it was cheap and it just a spare computer so just need to know if it is worth/ possible to fix.
  • ceewash
    ceewash Posts: 1,370 Forumite
    Part of the Furniture 1,000 Posts
    I will try the restart suggested. Sorry don't know much about computers when things go wrong.
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    ceewash wrote: »
    Hi
    I've got a blue screen and the following message on my PC. It is Windows XP. Is it dead or can it be revived?

    STOP: c0000221 Unknown Hard Error/SystemRoot\System32\ntd11.d11

    I have googled it but don't understand the replies. Is it worth taking to be repaired or is it dead?
    Any advice welcome.

    Work you way though this list here.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • ceewash
    ceewash Posts: 1,370 Forumite
    Part of the Furniture 1,000 Posts
    Not sure how I can work through the list when I can't get past the blue screen.
  • ceewash
    ceewash Posts: 1,370 Forumite
    Part of the Furniture 1,000 Posts
    I have restarted the pc in safe mode and reached another blue screen with longer message which starts

    A problem has been detected with your computer and windows has been shut down to protect your computer. etc

    Can put whole message on if it helps.
  • closed
    closed Posts: 10,886 Forumite
    try all the safe mode options

    make and model of pc?

    try f8. command prompt,

    chkdsk c: /F
    !!
    > . !!!! ----> .
  • cookie365
    cookie365 Posts: 1,809 Forumite
    Could be any number of reasons, e.g. the XP installation is corrupt, or it could be hardware, maybe some of the memory has failed.

    I'd do a fresh Ubuntu installation on it. If that works, it was the XP installation. If it doesn't, the hardware is failing. Probably.
This discussion has been closed.
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