Cheap Tesco TV?

pambly

Hello forumites
Anyone tried to order the Toshiba 50 inch TV from TESCO Direct yesterday? Advertised for £129. They accepted order & sent confirmation e mail for 50 inch TV BUT now sending e mails saying a 19" TV will be delivered to local store. Do they have to honour given that they advertised & confirmed my order?

mazziem

Do you have the confirmation saying what it is .... Ie 50 inch tv?! X

pambly

Yes - they sent an e mail about 20 minutes after I ordered confirming my order of 50" TV. the later e mails saying it's on way to store for collection however say 19"

4willow

Are you sure it said 50 inch and not 50 cm? 50çm is roughly 19 inches...

pambly

Hi Folks!
i've just checked their confirmation of order & it does say 50 inch xx

mazziem

Then yes you should get it really.... Go to collect with your sheet showing 50inch and then when they hand you a 19inch then query it x

Let us know how u get on.

McKneff

No, a contract has not been formed so you are out of luck OP.






Sorry.

Rachelpinklady

Hi, I did the same yesterday I purchase a 42 inch tv for £152, I was thrilled. I have a confirmation order number and they took the money out of my account. I today received an e-mail saying "Unfortunately, due to an error on the platform the product had an incorrect product description and we have had to ask Trove to cancel your order. Your refund will be processed and your full refund amount will be back in your account within five business days." surely they can not do that?? I have sent a reply stating that goods are sold as described etc. What are my chanes of getting the TV?

Datolite

Rachelpinklady wrote: »

Hi, I did the same yesterday I purchase a 42 inch tv for £152, I was thrilled. I have a confirmation order number and they took the money out of my account. I today received an e-mail saying "Unfortunately, due to an error on the platform the product had an incorrect product description and we have had to ask Trove to cancel your order. Your refund will be processed and your full refund amount will be back in your account within five business days." surely they can not do that?? I have sent a reply stating that goods are sold as described etc. What are my chanes of getting the TV?

Your chances are:

sqrt(([(3*4*5*6)-310]/2))+((5!)/12)-(15)

pretzelnut

Datolite wrote: »

Your chances are:

sqrt(([(3*4*5*6)-310]/2))+((5!)/12)-(15)

I thought a contract is formed the moment Tesco took the money, as that is them agreeing to that product at that price.

daveyjp

Not if a mistake results in a price which is obviously incorrect.