Did egg pre tick their PPI box in 2004. I know I definitely did not tick it.

magpiecottage

LeeLee81 wrote: »

Well, thanks so much for your unhelpful and rude comments.

As Society's Child says, the question I asked is harsh but it is also the first one that a complaints handler at egg will ask.

I guess I should've known that posting on here would've provoked an amateurish response.

The complaints handler will be paid to ask it!

It's not your fault that you're uneducated.

That depends, doesn't it. If one does not have the opportunity to learn then clearly not.

If, on the other hand, one is provided with the information month in, month out, for several years but does not bother to actually read it, then the question in my previous post seems to be appropriate.

I will ask a professional instead who knows what they are talking about!

You did. My response was a question which you do not like but really need to face.

torquilboyd

Just saw this and wondered if you were you successful in your claim against Egg ,as I had the same reply and was turned down by ombudsman

Silvertabby

Some companies DID default to PPI. I had held an M&S chargecard for some time, which was automatically converted to a Mastercard a while ago. I didn't have a problem with this - a letter had forewarned me of the plan and I had had the option of declining the change.

However, what I did have a problem with, was the inclusion of PPI. It was shown on my account as £2 - not because it was linked to any balance (I always pay it off in full every month) but this £2 was the 'policy' admin charge. I've no idea if this would have been a monthly payment, or if it was just a one-off - but I rang M&S to say that I didn't want it, didn't need it and would probably never be able to claim on it in any case.

The 'policy' administrator went into full sales mode, rattling off all the benefits of the plan. I explained that I always paid off the card every month and so didn't have a debt to cover. She had the script answer to that as well - if I lost my job, I might use the card more, yadda yadda. I then asked her under what circumstances I would be able to claim on the policy and she replied if I was unable to work and had no income, I WOULD be able to claim. I replied that as an Armed Forces pensioner I would continue to receive my pension regardless of my employment or health status. I got my £2 back.

Nasqueron

The FOS and the banks know when companies had pre-ticked / opt-out boxes. There is no point claiming this was the case unless you know it was

[Deleted User]

torquilboyd wrote: »

Just saw this and wondered if you were you successful in your claim against Egg

LeeLee81 had several posts made on this thread deleted, so I doubt he'll return to update. He last logged in to this site in 2014.