Green Levie

wobbly_woman

New to this so not sure if i'm in the right place, but we recently tried to get the help with cavity wall and loft insulation but after spending a lot of time with the company and being told yes we could have both to then being told we could only have wall cavity then to be told we couldn't have anything, I am wondering who can I complain to about this we are paying towards this green levie stuff but cant get anything done on our home which is freezing.
I hope someone can help
Thanks

Farway

Are you home owner or a tenant?

On benefits or in paid employment?

Ecodave

I am afraid that just because you contribute via increased energy bills, this doesn't mean you will automatically be able to get help with insulating your home.

You will definitely be able to get assistance if you are on pension credit, or on certain benefits with further qualifying factors. e.g. if you are in receipt of child tax credit and your household income is below £15860. The list of benefits and qualifying factors is quite long, so I won't detail them all here.

You may also be able to benefit if the cavity wall of your home is classed as "hard-to-treat", which could be ascertained by a representative from an insulation company. Again, there are numerous ways in which a wall would be categorised as "hard-to-treat" so its best to get a surveyor from an insulation company round to give you an opinion.

Usually if the wall qualifies, then the loft can be done as a secondary measure. Limitations on this may be if the loft or interior walls currently suffer from damp problems, or possibly if the loft pitch is too low for fitters to work under. (health & safety!!!!)