blue screen - dell PC

credit_crunch

Hi
I noticed a few threads with similar problems. I have downloaded the NirSoft blue screen thing but dont know what to do with it.
This is the info on the blue screen:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 83E71C0B
BCP3: 8A717C00
BCP4: 8A7178FC
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini111013-03.dmp
C:\Users\Adam&Frank\AppData\Local\Temp\WER-47252-0.sysdata.xml
C:\Users\Adam&Frank\AppData\Local\Temp\WER3FCD.tmp.version.txt

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any info would be appreciated. i am not great with computers so please go easy on me
thanks in advance

youtellme90

Has anything changed recently on your computer? New software/hardware/location?

credit_crunch

not that i know of - i dont use it often

NiftyDigits

What's the Service Tag on the machine?

credit_crunch

Whats a service tag & how do I find that?

NiftyDigits

Look at the back or look here

and here

credit_crunch

hi sorry for the delay, the service tag is 4HTKD4J

JohnStuart_2

check your ram. i am sure this is your ram problem.