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blue screen - dell PC
credit_crunch
Posts: 1,421 Forumite
in Techie Stuff
Hi
I noticed a few threads with similar problems. I have downloaded the NirSoft blue screen thing but dont know what to do with it.
This is the info on the blue screen:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 83E71C0B
BCP3: 8A717C00
BCP4: 8A7178FC
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini111013-03.dmp
C:\Users\Adam&Frank\AppData\Local\Temp\WER-47252-0.sysdata.xml
C:\Users\Adam&Frank\AppData\Local\Temp\WER3FCD.tmp.version.txt
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
any info would be appreciated. i am not great with computers so please go easy on me
thanks in advance
I noticed a few threads with similar problems. I have downloaded the NirSoft blue screen thing but dont know what to do with it.
This is the info on the blue screen:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 83E71C0B
BCP3: 8A717C00
BCP4: 8A7178FC
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini111013-03.dmp
C:\Users\Adam&Frank\AppData\Local\Temp\WER-47252-0.sysdata.xml
C:\Users\Adam&Frank\AppData\Local\Temp\WER3FCD.tmp.version.txt
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
any info would be appreciated. i am not great with computers so please go easy on me
thanks in advance
0
Comments
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Has anything changed recently on your computer? New software/hardware/location?Better to keep silent and thought a fool than to open your mouth and remove all doubt.
All views expressed here are my own and do not represent those of my family, friends or employer.0 -
not that i know of - i dont use it often0
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What's the Service Tag on the machine?0
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Whats a service tag & how do I find that?0
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hi sorry for the delay, the service tag is 4HTKD4J0
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check your ram. i am sure this is your ram problem.0
This discussion has been closed.
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