Genuine Mistake

Welsh_Exile

Coupon-mad wrote: »

Have added 'entrapment' near the end!

Oo - very good CM!

I'd say, after 'entrapment' - "....and not a proper way to run any car park, particularly a hospital car park."

Guys_Dad

I would be inclined to suggest the NHS has enough bother with the Colchester Trust Hospital cancer ward "cover up". They don't need Parking Eye copying them.

George_McLeod

Coupon-mad wrote: »

No it is not the NTK (PCN). Even if there was a PCN on the windscreen (rare for PE and it seems there was not?) they have missed out a letter, so make that one point of your online appeal and say:


I think you are having problems with your mail issuing system again, as I have found you admit that you did back in May. I have researched the requirements of POFA 2012 and can tell you that I have never received a Notice to Keeper (PCN) at all. Your reminder is the first communication to me as keeper, so I am appealing as I am entitled to do, and I am still in time. I say that you are in breach of the POFA 2012 as it was 20 days before I got this first letter from you (which is the only letter I can consider to be your 'NTK' in the absence of any other).

It is hard to make an informed decision from a mere 'reminder' but it seems you are alleging the driver needed to pay and display when visiting the Hospital? In fact, it is clear to me that ParkingEye have made no real loss over and above (perhaps) a minimal parking fee; if so then it was up to you to make this clear to the driver at the time. I have been to visit this car park to try to understand the nature of the event and I could see that the machines were covered with back bin bags. Even on my visit recently, it wasn't clear in that car park what the requirements were since there were no signs to tell drivers about any new machines that now seem to be on site but in a different place. I believe this was misleading to the driver, that your huge 'parking charge' is a penalty, not representative to any loss and that you have failed to establish keeper liability due to your postal failures. Send me a POPLA code if you disagree and in the meantime I will be complaining to the Hospital as I see your behaviour (covering machines up and then failing to send a Notice in time) as sharp practice or even entrapment, and not a proper way to run any car park, particularly a hospital car park.

Thankyou so much for your help and advice I will copy and paste thankyou , I trust I do not need to add anything to this ? This is my first experience of a forum and it has been daunting as I am not very computer literate ( as you can probably tell ) but you have been so helpful , thankyou once again

kirkbyinfurnesslad_2

No wt u have is fine.

Get it in the post:)

George_McLeod

kirkbyinfurnesslad wrote: »

No wt u have is fine.

Get it in the post:)

Thanks , Can I do this vja e-mail ?

kirkbyinfurnesslad_2

Do it on their web site and via the m
Post

Coupon-mad

George_McLeod wrote: »

Thanks , Can I do this vja e-mail ?

No, you can see how to submit an appeal from the PE letter. It's easily done online.