Thunderbird brainteaser

frivolous_fay

Have solved original question - now trying to find 'read receipts'... see post 8!

frivolous_fay

The weird thing is I've just been googling for a techie solution to something and came across the same screen in a forum post.

Chippy_Minton

Is your ISP Virginmedia? http://forums.moneysavingexpert.com/showthread.html?t=481542

frivolous_fay

Thanks, that'll be the problem!

Now, does anyone know how to set up read receipts in thunderbird? Thunderbird's online help seems to be affected by the same problem :rolleyes:

CHR15

frivolous_fay wrote: »

does anyone know how to set up read receipts in thunderbird? Thunderbird's online help seems to be affected by the same problem :rolleyes:

Have you had a look through here (towards the bottom):

http://www.freeemailtutorials.com/mozillaThunderbird/compositionOptions.cwd

frivolous_fay

Hm, I see 'Return Receipts' but no mention of read receipts...

martindow

Return receipts is what you need. I assume the person receiving will be given the option of whether to send the receipt or not. Mind you it only shows they have received and opened the message - reading it is another matter altogether!

frivolous_fay

'Thunderbird supports Return Receipts: return receipts allow you to know that an email has been successfully delivered. (You may know return receipts as Delivery Receipts in other email clients, which are not the same as Read Receipts.)
....
Return receipt requests are handled at the mail server level, which is beyond Thunderbird's control. Many mail servers and email clients do not send anything upon receiving an email. This does not mean that your email was not delivered.

On the other hand, receiving a return receipt does confirm that your email has been delivered.'

I want to know that the message has been read. I don't really care if it's been delivered.

Sharky!

Many clients don't automatically send read receipts... I know that Outlook 2003 has 3 options... Automatically send read receipts, Prompt to send, and Never send. I think the default is Never Send, as I don't remember changing it.

Sharky!