online shopping help

edeas

I have got my son I football kit from sportsdirect online for 31.99
and when it arrived the box was marked 15.99
30% off now 13.99 so after 6 weeks of getting no where with sports direct they have came back to me today saying I can't get any money back but as a good will they will let me post it back for free if I want a refund (they said because I confirmed the price it cant be changed)
I dont want a refund I was the difference back

DevCoder

That's not how it works, you agreed to a price online.

The company can charge a different price through different mediums (ie store, website etc). The 15.99 was obviously a store price , probably discounted.

System

edeas wrote: »

I have got my son I football kit from sportsdirect online for 31.99
and when it arrived the box was marked 15.99
30% off now 13.99 so after 6 weeks of getting no where with sports direct they have came back to me today saying I can't get any money back but as a good will they will let me post it back for free if I want a refund (they said because I confirmed the price it cant be changed)
I dont want a refund I was the difference back

You'll get no sympathy for this post on here(these posts are never well received)

You agreed a price, that's what you paid.

You have in right to get the difference back.

Geodark

edeas wrote: »

I have got my son I football kit from sportsdirect online for 31.99
and when it arrived the box was marked 15.99
30% off now 13.99 so after 6 weeks of getting no where with sports direct they have came back to me today saying I can't get any money back but as a good will they will let me post it back for free if I want a refund (they said because I confirmed the price it cant be changed)
I dont want a refund I was the difference back

So if it hadn't had a price on would you be happy? or if it had a price of £97.38 would you have been happy sending them a cheque for the difference? You agreed a price, paid the price and got the product.

giraffe69

You'll get no sympathy for this post on here

And the very next post

So if it hadn't had a price on would you be happy? or if it had a price of £97.38 would you have been happy sending them a cheque for the difference? You agreed a price, paid the price and got the product.

Is Nostradamus in the room?