Nationwide Debit Card declined at petrol pump

greenorange · 7 November 2013 at 3:26PM

I've got a FlexPlus debit card that does not work at petrol pumps.

Any idea why? I though it was only Nationwide's cash card that did not work with these?

reclusive46 · 7 November 2013 at 4:01PM

Have you tried it at different petrol stations?

innovate · 7 November 2013 at 4:17PM

It's probably the petrol station telling you you should be using a Santander 123 credit card to buy petrol (for the 3% cashback).

But seriously: a Flexplus card, if it is embossed, should work. I would be surprised if they used any non-embossed cards. Best to ask Nationwide.

I have never tried my Flexplus for petrol since I use the above cashback card for it.

greenorange · 7 November 2013 at 4:31PM

reclusive46 wrote: »

Have you tried it at different petrol stations?

Actually, I haven't. Maybe it's the garage doesn't like my card. It's been declined by them on 3 different visits now. My credit card and First Direct card are fine.

Will try it at another petrol garage and see if it works.

Gizmo247 · 8 November 2013 at 11:29AM

Could the card be pin locked?

typistretired · 8 November 2013 at 11:55AM

I have had this happen with a Post Office credit card and a Norwich and Peterborough debit card. When you contact the bank/buildingsociety, they don't know why it has been declined. Maybe something to do with the fact that you are not dealing face to face with a person but a pump. Would probably be okay if you went into petrol station office.