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If a website has the cheek to charge you for shipping, it should be next day delivery

I bought some trainers from Office on the 2nd. Delivery cost £3.50 and they've still not been delivered.

I also bought some stuff from H&M on Monday. The delivery charge was £3.90 and the date I've been quoted to have them delivered is some time between "18-22 Nov".

What a joke :mad:
«13456710

Comments

  • Why? You're paying for postage and packaging not speed of dispatch.
  • haynick
    haynick Posts: 521 Forumite
    Get real!!
  • imoneyop
    imoneyop Posts: 970 Forumite
    Title should be "If a customer wants next day delivery, they should pay extra for it".
  • imoneyop wrote: »
    Title should be "If a customer wants next day delivery, they should pay extra for it".


    Or perhaps 'if customers want stuff immediately they should buy from a shop in their local high street'
  • Why did you buy from them then?
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • Azari
    Azari Posts: 4,317 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Do you realise that you always pay for delivery from web sites?

    It's either a separate charge or the prices are all set higher to include a an amount to pay for p&p.
    There are two types of people in the world: Those that can extrapolate information.
  • imoneyop
    imoneyop Posts: 970 Forumite
    Or perhaps 'if customers want stuff immediately they should buy from a shop in their local high street'

    True - I always get immediate delivery of my non-Halal Meatball Marinara from Subway and they let my kids have a sample of the meatballs to see if they like them. :A
  • System
    System Posts: 178,376 Community Admin
    10,000 Posts Photogenic Name Dropper
    Azari wrote: »
    Do you realise that you always pay for delivery from web sites?

    It's either a separate charge or the prices are all set higher to include a an amount to pay for p&p.

    No that's a bit misleading.

    Prices of items with free delivery are not always set higher than prices which offer paid for delivery.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Isn't it more of a cheek to complain about something like this than accuse them of having the cheek to charge you something that costs them money to do?
  • Azari
    Azari Posts: 4,317 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    goater78 wrote: »
    No that's a bit misleading.

    Prices of items with free delivery are not always set higher than prices which offer paid for delivery.

    I don't want to get into some long and stupid argument about this.

    If a business sells a product for £x and delivery is 'free' (but costs the business £y), then the business could sell the item for £(x-y) if it charged the customer for delivery.

    The point being that for a profitably running business it's always the customers who pay for 'free' delivery.
    There are two types of people in the world: Those that can extrapolate information.
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