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If a website has the cheek to charge you for shipping, it should be next day delivery

dgi_n
Posts: 96 Forumite
I bought some trainers from Office on the 2nd. Delivery cost £3.50 and they've still not been delivered.
I also bought some stuff from H&M on Monday. The delivery charge was £3.90 and the date I've been quoted to have them delivered is some time between "18-22 Nov".
What a joke :mad:
I also bought some stuff from H&M on Monday. The delivery charge was £3.90 and the date I've been quoted to have them delivered is some time between "18-22 Nov".
What a joke :mad:
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Comments
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Why? You're paying for postage and packaging not speed of dispatch.0
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Get real!!0
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Title should be "If a customer wants next day delivery, they should pay extra for it".0
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Why did you buy from them then?I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.0
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Do you realise that you always pay for delivery from web sites?
It's either a separate charge or the prices are all set higher to include a an amount to pay for p&p.There are two types of people in the world: Those that can extrapolate information.0 -
martinthebandit wrote: »Or perhaps 'if customers want stuff immediately they should buy from a shop in their local high street'
True - I always get immediate delivery of my non-Halal Meatball Marinara from Subway and they let my kids have a sample of the meatballs to see if they like them. :A0 -
Do you realise that you always pay for delivery from web sites?
It's either a separate charge or the prices are all set higher to include a an amount to pay for p&p.
No that's a bit misleading.
Prices of items with free delivery are not always set higher than prices which offer paid for delivery.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
Isn't it more of a cheek to complain about something like this than accuse them of having the cheek to charge you something that costs them money to do?0
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No that's a bit misleading.
Prices of items with free delivery are not always set higher than prices which offer paid for delivery.
I don't want to get into some long and stupid argument about this.
If a business sells a product for £x and delivery is 'free' (but costs the business £y), then the business could sell the item for £(x-y) if it charged the customer for delivery.
The point being that for a profitably running business it's always the customers who pay for 'free' delivery.There are two types of people in the world: Those that can extrapolate information.0
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