Poor building work by Bovis Homes

[Deleted User]

Best thing to do is set a date for when things must be put right by. Give them reasonable time to begin work, so say one month from today with all work finished no more than the end of January, allowing for xmas. During that time if the flat in uninhabitable they will have to put you up somewhere and pay to have all your stuff stored. All your costs will be paid by them.

Offer buy back as an alternative to this. Make it clear that if they have not begun work by the start date you set there will be legal action. While you wait for their response get quotes for fixing the problems. If they have not agreed by the time you have the quotes, send them copies and mention that you intend to take them to Small Claims Court to force them to pay up. If they still don't act by the start date file with the court (doesn't cost much, don't need a lawyer).

Chances are they will act if you do this. As long as you keep nagging them they will just fob you off, you have to set deadlines and then file with the court to get things moving.

Iamdave

Out of interest is anyone aware how companies like these react to mentioning the press when it comes to issues like these?

Especially when the OP has mentioned a premature baby with known health problems being at risk because of the floor i'd imagine at this point when they are crawling/walking and with lung disease being mentioned i'd imagine concrete dust from the poor workmanship currently done and any future work to be done would also be a significant worry to the OP and perhaps of interest to the local press.

Do companies like these just expect people to give up and that's why they continue to fob people off?

Iamdave

How do they generally react when solicitors get involved too? Do they tend to get things done or continue to be a pain?