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nPower "Sorry you'd like to leave us" email

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Comments

  • Swipe
    Swipe Posts: 6,168 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    SeduLOUs wrote: »
    I got exactly the same email a couple of months ago. I ignored it and the transfer went ahead as planned.

    I told my parents to ignore it too and their transfer also went through and credit owed was refunded without problems. I saw the email for what it was, a lame attempt to get you to stay with them.
  • So glad to get away from NPower recently, they've been slowly grinding at me for a few years... The straw which broke the camels back for me was when they or their incompetent computer system decided it was increasing my DD by £30 pm even when the account was still £350 in credit after the bill has been paid... The advisor then when questioned states they can't lower it and get all funny with you. Goodbye NPower I very much doubt we will cross paths again even if you give energy away...
    ORIGINAL MORTGAGE AMOUNT £106,454.00 (Started Sept 2007)
    NOV 2021 O/S AMOUNT £1,694.41 OUR DEBT REDUCED BY £104,759.59 by std regular, over-payments & off-setting.
    BofE +0.19% Tracker Repayment Offset Mortgage Discounted Sept 07-10 then increased to BofE +0.62% until 2027
  • Biggles
    Biggles Posts: 8,209 Forumite
    1,000 Posts Combo Breaker
    SeduLOUs wrote: »
    I got exactly the same email a couple of months ago. I ignored it and the transfer went ahead as planned.
    Same here. It was plainly just so they could give you a last sales pitch, so I ignored it. They sent another one with the same result, nothing unexpected about it.

    EE switched me without a problem.
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