Scottish Power Entrapment

kamroo

I have joined the Utilities club and am in process of switching.

I tried to access my Scottish power online access and billing but kept meeting error msg. So I emailed using online form with promise of reply in 5 days.
9 days later the following email arrived.
Now my suspicious mind read and reread it and in my mind to regain internet management I have to select a new tariff locking me in to an exit fee.
I do not receive paper bills.
What would you recommend whilst I have switch in progress?
Andy

Thank you for your recent e-mail regarding your energy account number

##########.

Your account is not registered for full online access.

To register your account for online access, please visit the link below:

url

Please enter your account number and postcode then select the option 'Switch off paper bills and save more'. Click on "Next" and after checking that your details are correct, please click "Confirm".

Please follow the links and choose the options from the menus to create your account.　

You will be asked to choose your payment method and package. From the dropdown box labelled 'Please select the product you would prefer', please ensure that you select 'ONLINE'.

You will then be presented with the first of several pages of online products.

Please make your choice and follow the instructions. You will be asked for an email address and a password.

If you have any further questions, you can use our online help facility 24 hours a day by visiting

url

Kind regards
Rahul Gairola
E-Contact Centre
ScottishPower

jacques_chirac

Can you not select your current tariff when registering? Not all Scottish Power tariffs have an exit fee.

kamroo

"Sorry, we can’t register you at this time. Please try again later."

Nope!

kamroo

Just had email from Eon and my online account setup before even have welcome pack.