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Barclays Bank offline can I request compensation?

Last night Barclays Bank were offline and even phone transactions couldn't be made. I had thousands of pounds I needed to transfer that evening and as a result couldn't do so.
Can I demand compensation from Barclays, for the interest I have now incurred as a result of this money not being deposited in another company's account?

Comments

  • dunstonh
    dunstonh Posts: 121,299 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Can I demand compensation from Barclays

    You can go what you like as long as it is within the law Barclays can say no if they want to.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • wilfred3
    wilfred3 Posts: 48 Forumite
    Well RBS is compensating those who suffered as a result of the computer glitch last night. :j

    About time all banks followed this policy.

    http://metro.co.uk/2013/12/03/royal-bank-of-scotland-will-compensate-customers-left-out-of-pocket-after-computer-glitch-4211122/
  • Buzby
    Buzby Posts: 8,275 Forumite
    In practice you need to prove your LOSSES, not simply that you were inconvenienced. It's all smoke & mirrors!
  • wilfred3 wrote: »
    Last night Barclays Bank were offline and even phone transactions couldn't be made. I had thousands of pounds I needed to transfer that evening and as a result couldn't do so.
    Can I demand compensation from Barclays, for the interest I have now incurred as a result of this money not being deposited in another company's account?

    Was this due to planned or unplanned maintenance? Barclays often say that their website is going to be off-line during the evening/early hours.
    Thank you all for helping me make my day by saving money!
  • I think when it comes to see for the compensation one need to be known to the various laws and legal entities of the Barclays. Whatever the law says one have o deal with that alternative only.

    Erm . . quite possibly, I think, maybe . . .
  • dunstonh
    dunstonh Posts: 121,299 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Erm . . quite possibly, I think, maybe . . .

    Do you reckon its a spam bot (taking random words from the thread and inserting them into sentence generators). All the posts are similar in gibberish and don't read as if its a real person.

    What is even more scary is that 7 people have thanked those gobbledygook posts.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Do you reckon its a spam bot
    I was wondering if someone had started the celebrations a bit early :rudolf:

    Your theory seems more likely though - have a good Christmas :beer:
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