Return and refund for bathroom suite?

tabath

Hi,

I bought a sink and toilet with associated vanity units and a mirrored wall cabinet using a credit card.

I took delivery on monday. The toilet vanity unit has a split in the side. The Mirror Wall cabinet has the mirror on crooked(its out by about 2 mm) and the corners of the door aren't painted properly(Its high white gloss material) and the vanity for the sink : one of the doors catches on the drawer above , the shelves inside are loose because the fixings don't fit properly and the material used for the shelves had breakout(looks as if a blunt blade has been used to cut it to size before fixing the edging strip)

Since all three units have faults I don't want an exchange , I want to send them back and get a refund and spend a bit more money elsewhere for decent quality stuff.

Since I paid with a credit card and I demand a refund?

Thanks for any advice

halibut2209

Was this bought online or in-store?

tabath

I paid for it instore

halibut2209

Then you need to tell them you are rejecting the goods under the Sale of Goods Act as they are not fit for purpose. They may try and offer a replacement or repair, but I personally would say that you haven't accepted the goods yet. Call them tomorrow and say you've just opened them, this is the condition, and you wish to reject the goods

tabath

Thanks, I will try that and see how it goes.