NPower Tariff

schrodie

Is it my imagination but has NPower's 'Price Protector March 2017' tariff been pulled? If so why so soon?

apt

So they can charge even more for a December 2017 tariff.

Conker25

Haha would steer clear of them anyway even if they are the cheapest

schrodie

Conker25 wrote: »

Haha would steer clear of them anyway even if they are the cheapest

They can't be any worse than EDF!!:eek:

teddysmum

Conker25 wrote: »

Haha would steer clear of them anyway even if they are the cheapest

I have only ever had one small problem with them and that was quickly resolved with an added £20 compensation.

Usually, only dissatisfied customers post (about any product), so you have no idea of the number of satisfied ones.

Conker25

They can't even produce me a bill, or deal with my complaint, or tell me how long it's going to take. Nor do they give credit balances back to people quick. Loads of threads on here about it

ExtraMask

Often people think that because they see a credit balance that it's money owed to them. If you're on a monthly direct debit, the payments are accumulated each month to go towards their next bill. If it got refunded they'd surely complain once they have a bill for 6 months usage. If people put half the effort they do complaining, into actually understanding how something works, they'd have a much better experience as a customer.

It's all about being proactive instead of expecting to be soon fed. If you buy a new expensive tv, you'd read the manual to figure how to set it up, not ask a guy from the shop you bought it to visit your home and show you how it works.