Parking Eye ticket Help needed!!

thecoolalhambra

Hi All

Basically I received a Parking Eye ticket through the post for parking in a Morrison's car park. The requirement is that you buy a £1 ticket which allows you to park for 2 hours, but this is reimbursed if you do shopping over £5.

My partner had been to Morrisons and parked the car, but unfortunately forgot to buy a parking ticket (by entering vehicle reg no). More then £5 worth of shopping was done, and the stay was around 40 minutes.

I initially did some research on the web and ignored the notice, however, after doing some more research, I realised that I should have wrote a letter of complaint/refusal to pay. Unfortunately I realised this after the 28 days had passed, but wrote to them anyway, stating that my partner forgot to buy the ticket on the day, but was a genuine shopper and went into Morrison's and did over £5 of shopping. I also sent an email and a copy of the letter to Morrison's CEO (from whom I am waiting to hear back).

After I sent my letter to them I received another letter (I don't think PE received my letter), which states that as schedule 4 of the Protection of Freedom's Act had been satisfied they are going to pursue me for the unpaid fine of £85.

Is there anything I can do now to appeal to POPLA as the 28 days have passed?

Any advice would be much appreciated.

Stroma

Send them another letter with your copy of a receipt, tell them that you are a genuine shopper, and inform that you have appealed already and they have not answered you. Also make another complaint to Morrisons , go for their head office with this.

Umkomaas

Did they not send you a POPLA code after 'rejecting' your initial appeal? If not, then write back to them stating they have not responded correctly to your appeal dated xxx as they have omitted to provide you with a POPLA code.

But you must at this stage get away from inferring your b/f was driving the vehicle. Talk about 'the driver' not 'my Dave' (or whatever he's called) as you have more protection if they are pursuing you as the Registered Keeper (can you confirm you are the RK?).

But all's not lost, because at some stage (but not right now) you can write to them with the name and address of the driver, which resets the clock and they have to pursue the driver, not you - but, as I said, NOT NOW.

Keep in touch via this thread when you get any response from your CEO contact and/or the letter you're now going to send to PE asking for your POPLA code.

Coupon-mad

After I sent my letter to them I received another letter (I don't think PE
received my letter), which states that as schedule 4 of the Protection of
Freedom's Act had been satisfied they are going to pursue me for the unpaid fine of £85.

That's a standard letter which will have crossed in the post maybe.

Go online and submit a copy of your letter to ParkingEye with an attachment showing the receipt. Do that now, also say you have complained to the CEO of Morrisons.

And try simply popping into the Morrisons store with the offending letters and the receipt, and get the overall Store Manager to cancel this stupid fake fine.

Let us know if you get a rejection letter and POPLA code as we know how to win POPLA appeals.

thecoolalhambra

Hi Everyone,

Thanks for your feedback. I popped into the store today and spoke to the store manager, who has agreed to get the ticket cancelled. I'm going to write to PE stating the same, then I'll wait to hear from them.

Thanks for all the advice.

Stroma

Ensure that they follow through with this and make sure parking eye put this in writing. But well done

thecoolalhambra

Got the cancellation letter a few days later, one liner stating that the ticket has been cancelled.

Thanks for your help guys!!

fudge2

Could I please ask what you said to the store manager to get this cancelled, as i'm in a similar situation

Coupon-mad

fudge2 wrote: »

Could I please ask what you said to the store manager to get this cancelled, as i'm in a similar situation

Try looking at the 'successful complaints about PPCs' sticky thread near the top:

http://forums.moneysavingexpert.com/forumdisplay.php?f=163

You will see plenty of threads featuring Parking Eye on post #1, all cancelled. Best if you have a receipt and indeed Parking Eye will cancel if you show them a receipt (usually £30 or more swings it).

If not then look at the sticky 'newbies, read this now!' and learn how to get it cancelled on appeal and how to word a winning POPLA appeal (2nd stage).