Power Cut

merrydance

My desktop computer will not start up properly after continuous power cuts last night. It turns on goes to windows and then goes into safe mode. I've tried rebooting it, turning power on and off but it keeps showing the same message over and over again. It gives me so many seconds to change something but what? Any help appreciated I'm useless with computers.

Also would my contents insurance cover this if it's broken.

mizzy

you need to change this too last known good configuration, you can get this menu if you press f8 when computer is booting up then use the arrow keys to move it to Last known good configuration and press enter

merrydance

Hi

Thanks for replying, pressed F8 choose windows then just went back to what it was doing before. Any other suggestions?

mizzy

chose windows? you need to select this one
Last Known Good Configuration (your most recent settings that worked)
not start windows normally

earthstorm

merrydance wrote: »

Hi

Thanks for replying, pressed F8 choose windows then just went back to what it was doing before. Any other suggestions?

when you turn on your computer start pressing F8 constantly until this will bring up the menu that mizzy is taking about

mizzy

Thanks earthstorm, i did miss out that tiny ickle bit of info lol

merrydance

Hi

Have now got this on my screen, but cannot press it - my keyboard will not allow me to move arrows up or down?
Thanks for your help

S0litaire

press the "tab" key I think to jump between sections on the screen. then see if you can move up or down


What Windows version is it? their is a manual way to load "last known good configuration" but it's not newbie friendly!

merrydance

Tab not making any difference, it's windows XP
I'm typing this at work. Hubby's popping next door to ask our neighbour for some help. Thanks for your suggestions