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will i still get my refund.
kimmy393
Posts: 5,472 Forumite
Ok I have posted on here a couple times about a counterfiet item I got from seller. EBay sided with me a lucky enough provided me with a parcel force paid label to send the item back . Well I posted the item back using their label on Tuesday midday. The lady at the post office said it would take 48 hrs .. well its now Friday and it not tracked since tgeday I posted it .. it say it been processed and collected my end and left our main hub on route to their hub in Leicestershire... However its not been tracked since .. I've called parcelforce depo they said they send an email out to hub this morning but just checked and it still not moved .. my question is what happens if it gets lost in transit .. I have a proff of postage and did put my return acct on back of package ...
So now I have no item and no money ...
So now I have no item and no money ...
2015 Big wins: luxury 7 night holiday in sharm el sheikh, theatre tix, £123, IPad Air 16gb, Night in London hotel celebjuicetix :, Portable dvd playerT
Best 2014: £900 VIP cheltenham races day, £200 H&M voucher, £300 camera, 2 nights luxury apt Harrogate, 5 nights glamping cumbria
Total:2010: £10,531, 2011:£11,075
Best 2014: £900 VIP cheltenham races day, £200 H&M voucher, £300 camera, 2 nights luxury apt Harrogate, 5 nights glamping cumbria
Total:2010: £10,531, 2011:£11,075
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Comments
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Can anyone help, does anyone know whats happens if parcel force loose the package ??
TIA2015 Big wins: luxury 7 night holiday in sharm el sheikh, theatre tix, £123, IPad Air 16gb, Night in London hotel celebjuicetix :, Portable dvd playerT
Best 2014: £900 VIP cheltenham races day, £200 H&M voucher, £300 camera, 2 nights luxury apt Harrogate, 5 nights glamping cumbria
Total:2010: £10,531, 2011:£11,0750 -
If you can't show that an item has been delivered, you will lose the case.
If the seller claims not to have received the returned item, you will need to claim from Parcel Force.0 -
will I be able to claim from parcel force is Ebay paid for the delivery label.
This is just truning into a nightmare2015 Big wins: luxury 7 night holiday in sharm el sheikh, theatre tix, £123, IPad Air 16gb, Night in London hotel celebjuicetix :, Portable dvd playerT
Best 2014: £900 VIP cheltenham races day, £200 H&M voucher, £300 camera, 2 nights luxury apt Harrogate, 5 nights glamping cumbria
Total:2010: £10,531, 2011:£11,0750 -
Also does anyone know how long you have before Ebay decides. The lady at parcelforce said it could take till Monday before someone checks inside the postal hub2015 Big wins: luxury 7 night holiday in sharm el sheikh, theatre tix, £123, IPad Air 16gb, Night in London hotel celebjuicetix :, Portable dvd playerT
Best 2014: £900 VIP cheltenham races day, £200 H&M voucher, £300 camera, 2 nights luxury apt Harrogate, 5 nights glamping cumbria
Total:2010: £10,531, 2011:£11,0750 -
The main mail centre in Leicestershire is at the minute closed and is being refitted - all their mail is being diverted to Northampton so maybe that's what's causing the issue? If that's the case give it a bit longer because I have it on good authority that there's quite a lot of mail going through there at the minute.*The RK and FF fan club* #Family*Don’t Be Bitter- Glitter!* #LotsOfLove ‘Darling you’re my blood, you have my heartbeat’ Dad 20.02.200
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Irn-Bru-Kid wrote: »If you can't show that an item has been delivered, you will lose the case.
If the seller claims not to have received the returned item, you will need to claim from Parcel Force.
For a buyer to seller return you have to show delivery, attempt delivery or refusal.0 -
Also does anyone know how long you have before Ebay decides. The lady at parcelforce said it could take till Monday before someone checks inside the postal hub
It is usually 10 days from the date ebay told you to return it, the date should be shown in the resolution system though.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
ebay being the parcel force customer ...wont they have to make the claim for non delivery ?0
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I had an ebay parcel force label to use last week, I posted on Monday and first attempted delivery was Monday this week and eventually delivered on the Wednesday. So 48 hour delivery was a laugh, looking for news on tracking was a waste of time as it only changed when it got to its destination.0
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steveo3002 wrote: »ebay being the parcel force customer ...wont they have to make the claim for non delivery ?
Not if the OP is the one with proof of postage.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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