Getting late payment removed......FAST

FTB_Doll

We are applying for a mortgage and OH had 3 late payment marks from Orange (00000111) he recieved an email yesterday to say they are removing them as it was there error they were missed (DD not set up correctly) they said the reports wont update though till 10th November

Is there anyway we can get this updated before then as if this application is denied we want to approach another lender but only if those late payments are removed fully :mad:

chanz4

they can do an emergency update, you will need to escalate the complaint.

FTB_Doll

thank you I thought so as they removed mine within 3 days! So many issues with EE its unbelievable x

stclair

The best cause of action would be to check your report to see if the update has already taken place.

My correction showed the next day with orange.