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Message for vodafone rep

Hi,

I just checked my credit report and to my horror I found that you registered a default against me for £35 in August 2012!

I switched my phone contract to 3 in April 2011 and I most definitely cancelled my contract with you, there is no way I could not have done or else how would I have been able to port my mobile number?

I note from my credit report that my balance was zero till September 2011 then you suddenly started charging me again,

Please can you look at this for me, this unfair default is causing me a great deal of stress!

Comments

  • forgotmyname
    forgotmyname Posts: 33,042 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Phone them?
    Censorship Reigns Supreme in Troll City...

  • mustbemad
    mustbemad Posts: 614 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Whoops, I sent an email via contact us but I forgot to put the account number on, I linked to this thread.
  • mustbemad
    mustbemad Posts: 614 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Phone them?

    Hopefully the rep on here will be able to look into to it, I'm at work and not able to make personal phone calls.
  • mustbemad
    mustbemad Posts: 614 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Email reference number

    4957875
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi mustbemad,

    Thanks for making me aware of this.

    Please be assured that I'll get back to you as soon as I can.

    Kind regards,

    Lee

    Web Relations

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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