Energy

Energy

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Should I switch energy company?

Hi, can anyone tell me if I have done the right thing?

A few days ago I began the process to switch to npower fixed tariff from eon on advice from cheap energy club at MSExpert. Now Npower have raised prices. Will I still get price as it was when I began or will I have to pay 10 per cent more as the switch is not completed.
Thanks

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Comments

  • Tony, I think you'll get more and better responses on the Electricity and Gas board.

    I'll message the board guides and ask them if they can move it for you to save you having to re-create your post.
  • Posts: 2,193 Forumite
    Part of the Furniture 1,000 Posts
    You'll join the tariff you agreed to. Since it was a fixed tariff, the rates are fixed.
  • Posts: 1,319 Organisation Representative
    Part of the Furniture 1,000 Posts Combo Breaker
    Tonysut wrote: »
    Hi, can anyone tell me if I have done the right thing?

    A few days ago I began the process to switch to npower fixed tariff from eon on advice from cheap energy club at MSExpert. Now Npower have raised prices. Will I still get price as it was when I began or will I have to pay 10 per cent more as the switch is not completed.
    Thanks



    Hello Tonysut,


    Thank you for your post. As you requested the switch over prior to the announcement you will still get the fixed rate you were quoted.

    Hope this helps.


    Thanks

    Carmel :)
    Official Company Representative"
    I am the official company representative of nPower. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE.
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