Hilton hotels upgrade offers

*manda*

Booked a hotel room tonight directly with Hilton, after booking there was the opportunity to pay extra for upgrades if available e.g £18 for a king exec room if available rather than the £40 it would have been booking that room initially. Does anyone have any experience on doing this? Does not doing it completely rule out the chance of getting an upgrade free? Hilton are not normally my preferred hotels and we often get lucky with upgrades in other chains so interested in others experiences.

hcb42

They are on standby so if they are not sold at the normal rate on the day and you have opted in then you will be charged the higher rate on check in.

I have had an upgrade this way in Hilton, and a few big chains offer this now.

If you tick the box, you are committing to it.

You will be unlikely to get a free upgrade as anyone in the system who has said they will opt in to the discount option will obviously be allocated those first.

paddyrg

Are you a member of their loyalty scheme? I've racked up a heap of points from IHG for instance and now get upgraded by preference. I imagine if I had Hilton rewards of some kind they'd do the same - top tier holders will be upgraded first, then other cardholders, then maybe people who ticked the boxes, then finally those who paid the discounted price. If you're not a member of their scheme, might be a good time to sign up before your stay?

Kildare

We're in the reward scheme and we also opt to upgrade this way. Only once so far the upgrade wasn't available, turned out they had a big conference on at that particular hotel

Not sure if they prioritise the upgrade by if you're in the reward scheme as well? It doesn't cost anything to join so might as well try it!

*manda*

Yeah we have loyalty cards with most hotel chains. TBH I'm not sure I particularly want to pay to upgrade ( if available) I much prefer the free upgrade if you're lucky approach! I was just wondering what other peoples views were as I know people who regularly get upgraded with hilton and don't pay the standby fee. Must just be pot luck I guess! It's £18 more I think to go to an exec room, will have to ponder it I guess......

dlpugh

I was interested in following this thread too.
We have a reward card with Hilton, and have literally just been upgraded to "gold" status. (Not through number of stays though, we have only stayed with Hilton 3 times, but through their credit card).
We are staying in the Hilton Blackpool next week and I wondered if we were likely to get offered an upgrade through the gold status? Is it worth it even?? Anyone any experience further?
Thanks!

paddyrg

dlpugh wrote: »

I was interested in following this thread too.
We have a reward card with Hilton, and have literally just been upgraded to "gold" status. (Not through number of stays though, we have only stayed with Hilton 3 times, but through their credit card).
We are staying in the Hilton Blackpool next week and I wondered if we were likely to get offered an upgrade through the gold status? Is it worth it even?? Anyone any experience further?
Thanks!

It'll more likely be if they sell all the rooms and need to upgrade some guests to a preferential class of room, you'll be ahead of the queue. If you're top tier, they might even upgrade you on check-in by default if there's a room free in the next category up.

Caz3121

The top tier for Hilton is Diamond, they benefit from a space available upgrade
Then Gold, which also would benefit (if any available)
Any other status would be pure luck and not an entitlement, even if rooms available