Pc problem at start up

hermadge

After one of my kids clicked on a pop up my computer now shows a blue screen at every start up saying that on of the disks needs checking (c), it says you may cancel by pressing any key which I do and then I am able to go on the computer as normal (but it has been slower) I tried letting it check but it never gets anywhere ! How can I get rid of this ? Thanks.

paulsad

You need to do a virus and spyware check use zone alarm or agv free ones if you don't have one installed

hermadge

Do you happen to have a trustworthy link ? Terrified of clicking on things and making matters worse, thanks ( I have avast atm)

danthemoneysavingman

I suggest you open command.exe as admin, and type CHKDSK C: /r (then hit return)
This will scan and repair and disk integrity problems, or so they reckon.


It will prompt you to run at next reboot, so answer yes to that, then reboot.

Another to try running is: SFC /scannow [return] to check windows system files.


worth a try. post back if no joy!


I trust of course you have anti-virus software, but that is another matter I suspect

danthemoneysavingman

if you haven't AV s/w, here's a link. Always make sure you choose the "free" option:
http://www.avast.com/download-thank-you.php?product=FA-AVAST&locale=en-ww

Myser

Avast is fine so long as you have the latest updates.

Press F8 when your computer starts up and select Safe Mode.

Run a full anti-virus scan with Avast and a chkdsk as detailed by 'danthemoneysavingman' above.

closed

Lots of blind alleys, OP has avast AV already, and needs to complete the chkdsk at boot.

Backup your data in case the disk is on it's way out, and create the windows disc if you dont have one.

Scan with malwarebytes for a second opinion http://www.filehippo.com/download_malwarebytes_anti_malware/

make and model of machine, and operating system?