LG Washing Machines

wilko116

Has anyone got an LG Washing Machine with the new technology of a direct drive motor. On some machines LG are offering a 10 year warranty on the motor . What does this cover, as obviously if something like the pump or heater element fails then the warranty would not cover these parts. What about the electronics including the control unit and internal circuit board . It looks like LG give a 2 year warranty for these items. In comparison Samsung are offering a 5 year warranty for all parts. That may look a better deal as prices seem similar. Any opinions!!

prosaver

this might help you decide
Mile and ISE. they may cost more
read this
I quote.....
Many people say washing machines are now deliberately designed to only last 5 years. The truth is many don’t even reach 5 years these days – but are they cynically designed not to last or just made so cheaply that it’s inevitable they won’t? Washers used to commonly last a minimum of 10, and often up to 20 years, I’ve seen many as old as 30 years. However, they also used to cost a lot more

I have information that many parts inside washing machines are specifically designed to run for a specific number of wash cycles. In many cases the amount of cycles they are designed for is shockingly small, and can equate to only 3 years under heavy use for a big family. This means many washing machines are completely inadequate for many people, but these manufacturers don’t publish the cycle times to enable people to make informed purchasing decisions. It’s safe to say though that you should not buy a budget washing machine for a large family unless you are happy for it to last only a few short years.

The only manufacturers I know in the UK who publish the designed-for-life of their washing machine parts are Mile and ISE. Both of whom I constantly recommend as the best washing machines to buy and both claim life spans of over 20 years.

The last official stats I saw indicated the average washing machine’s lifespan was just over 7 years, but it will be less now. My Washerhelp poll (on the right column) currently shows about 35% of washing machines have lasted 5 years or less, but surprisingly – over 40% of people said their last washer lasted 10 years or more, with almost 15% claiming it lasted over 15 years! Check it out, add your experience to the figures.
Are modern washing machines only built to last 5 years?

Some washing machine manufacturers seem to want to make their profits by simply selling new washing machines on a massive scale. In the old days they used to sell machines and support them throughout a reasonably long life through a good (and reasonably priced) supply of spare parts, and by giving good technical support to independent repairers. These days, a washing machine can easily be uneconomical to repair once out of guarantee – even as young as 18 months old.

In order to save money on production costs, many manufacturers use techniques that make some repairs impossible, and make other repairs require the replacement of whole assemblies of parts instead of being able to strip down the old one to repair it. Examples of this are motors that are spot welded together instead of bolted, pumps that have no parts available – only a new pump – and drum bearings that can't be knocked out and replaced so a complete new tub is needed with them pre-pressed in. Needless to say the cost of fitting a new tub is uneconomical so most washers get scrapped if bearings fail. The latest trend, and the worst practice yet, is entire outer tubs which are welded and cannot be stripped down even to retrieve an obstruction such as a bra wire.

All this is most probably a side effect of cheap washing machines rather than a deliberate attempt to stop it being repaired. However, the pricing of washing machine spares by the manufacturers appears to be deliberately designed to either make up a lot of the lost profit on selling the complete washing machine at such unrealistically cheap prices – or to deliberately make them beyond economical repair so they don't have to stock many parts or to cause excessive washing machine replacement.

Summary: Most washing machines will not last anywhere near what we once all expected and experienced. The budget washing machines are definitely not built to last, or to cope with washing for a large family for a long time. Many mid priced washing machines are full of extra features such as faster spins, bigger drums and many more options but although they can cost many hundreds of pounds they are commonly not built to a much higher standard and are often just as unrepairable. If you want a washing machine to last well over 10 years you need to invest in a Miele or an ISE10.

Jaynne

We have one of these and are pretty happy with it though if we had seen at the same price one with a 5 year warranty we might have been tempted.

Its pretty quiet when just washing but when spinning its maybe only a little quieter than normal machines. I haven't a bad word really to say about it apart from 1) it takes a while to wash but thats in common with most water saving machines now 2) the screen that tells you how long the wash has left is hard to read unless you come right up to it but that might be fixed in a new model.

The controls are all really easy to use and unless there was a good deal with a much longer warranty I would buy the same again. All the Miele and ISE machines were over twice the price and while I'm somewhat sceptical about the worth of the 10 year warranty I thought it was worth a punt.

Jumty

We have an an ISE110 and it hasn't missed a beat despite being used almost every day for the past four years.

OK it doesn't have the gazillion and one programmes that some machines boast but we find that the reality is that you only ever use a handful anyway.

Mr_ChriZ

I've had an LG DD machine since Janurary. For the most part it's an excellent machine. However it has one major design flaw. It easily allows objects like coins and hair clips to slip between the rubber at the front underneath the drum and into the plastic housing.
At which point there's no way of getting them back out again.
After many washes they've not landed in the lint filter.

The machine started very quietly but now has an unpleasant scrapping noise as what sounds like 5p's and a hair clip are being spun around.

The only option seems to be to get a repair man in and by all accounts it requires taking machine completely to bits to get these out of it which of course would be somewhat pricey. Given that it's a shared house they could be back in there again by the following week.

What ever machine I buy next I will be really checking closley what stops items getting down into the tub.