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Competition prize not as stated

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Hi all, am after some advice please.... I recently won a like and share competition on Facebook for a "Brand New Imac"....The prize I received was a reconditioned model (at least 5 years old). The company has offered me £100 compensation, and removed all evidence of the competition from their Facebook wall. Is this worth pursuing with the IPM and ASA or will I be wasting my time ?? Would love to hear back from anyone that experienced anything similar. Thanks.

Comments

  • Anniemee I would 100% take it Edwin Mutton at the IPM, I am assuming that the offer of compensation was in writing?, if so include that in the email to him

    If it was offered as a brand new Imac then imo that is what you should be getting
    July 2015 Wins- Shaun The Sheep Goody Bag, 4x Books

    Year to date: £786

    Total to date ( Since 2008 ) = £37,345 :eek:
  • anniemee
    anniemee Posts: 16 Forumite
    edited 17 October 2013 at 12:42PM
    Thanks, yes I have an e-mail offering the £100 compensation.. Along with screenshots from the Facebook page taken before all evidence of the competition was removed..
  • nelie
    nelie Posts: 1,568 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Is it possible to know the name of the place which was offering an iMac on your like and share.

    I'm always doubtful of places offering 'brand-new' iMacs as even the lower spec ones go for £1000 at least.

    Hope something can be sorted. xx
    December Wins: £300 worth of board games, £500 Tesco Vouchers Best Win in 2023: £500 Tesco Vouchers
  • snakepilsen
    snakepilsen Posts: 2,757 Forumite
    More " like farming " by the sounds of it.
  • anniemee
    anniemee Posts: 16 Forumite
    I have not got much further with this .... Just wondering if anyone has ever been to the small claims court over a competition prize, and could offer any advice ??? Thanks x.
  • Did you go to the IPM? They really are the people you need to go to for this

    Its worth saying the IPM cost you no money and are very very good imo
    July 2015 Wins- Shaun The Sheep Goody Bag, 4x Books

    Year to date: £786

    Total to date ( Since 2008 ) = £37,345 :eek:
  • Thanks for your reply, yes went through the IPM, they forwarded all the details to the ASA.. And I'm just back where I started, the ASA have told me to go through the small claims court...
  • Daphne01
    Daphne01 Posts: 22,145 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I've used the online small claims for something else and it was easy, only costs £25 too which is paid by the other side should you win :)

    https://www.moneyclaim.gov.uk/web/mcol/welcome
    A strong man stands up for himself, a stronger man stands up for others.




  • surfboard2
    surfboard2 Posts: 2,006 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I think before you actually go to court you'll need to send a "letter before action," giving the company 14 days to respond.

    Send the letter via recorded delivery.
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