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6hrs refund ??
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50Twuncle
Posts: 10,763 Forumite
I ordered 4 new tyres from Halfords (I know !!) at 9am this morning to be fitted on Friday and now wish to cancel this order - the reason being that my car dealers suddenly had a change of heart and have offered to replace them FOC !!
I have emailed my local branch of Halfords to cancel the order and to request a refund of my £257 paid by Visa - email read - reply ziltch ...
I assume that they have to refund my money in full ?
Their T&C give me up until the day before (ie tomorrow) to cancel with no charge - after that, it is discretionary - but could be no refund..
I have emailed my local branch of Halfords to cancel the order and to request a refund of my £257 paid by Visa - email read - reply ziltch ...
I assume that they have to refund my money in full ?
Their T&C give me up until the day before (ie tomorrow) to cancel with no charge - after that, it is discretionary - but could be no refund..
0
Comments
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Why don't you phone them up?0
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How did you order them? Assuming its online then yes you can cancel under distance selling regulations however they have a reasonable time in which to do the refund which is measured in weeks not hours.0
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