Ofgem Whistleblowing procedure

undercover_peon

Do any of the experienced posters here know anything about this?

I have contacted Ofgem regarding serious issues within NPower. They seemed interested.

However I am unsure if the fact I no longer work for them prevents me from doing this or prevents them from acting on it.

I understand Ofgem is already investigating Npower and want to ensure the serious ongoing problems they have are not swept under the carpet. IMO they have failed thier staff and customers very very badly.

Bluebirdman_of_Alcathays

You don't stand a chance I'm afraid.

I've read through your posts, and I understand your frustration about the SAP implementation and the chaos it causes (my employer, a big 6 energy firm is doing the same).

What you can't prove is willful negligence. I don't think anybody within npower wanted things to turn out as they have, in the same way that I don't think the management for the firm I work for realise what's going to happen. I'm sure they've just been hoodwinked by Dietmar Hopp's salesmen.

ihateyes

undercover_peon wrote: »

Do any of the experienced posters here know anything about this?

I have contacted Ofgem regarding serious issues within NPower. They seemed interested.

However I am unsure if the fact I no longer work for them prevents me from doing this or prevents them from acting on it.

I understand Ofgem is already investigating Npower and want to ensure the serious ongoing problems they have are not swept under the carpet. IMO they have failed thier staff and customers very very badly.

Unless you were a senior manager, who was privy to high level info, your on a loser.

As lower level employee, you cant prove that the senior managers have wilfully or purposely done whatever they are accused off.

undercover_peon

It would seem you are correct.

Ofgem has hit a new low IMO, what does a company have to do to get them to DO something?

Totally unfit for purpose. I really though they would've realized by now their whole approach is one giant epic fail.

I do wonder if the head guy will be taking his bonus though as it was based on service and employee satisfaction. Customers aren't satisfied and they are getting rid off staff.

chanz4

ofgem likes fines, is raises them cash