Old Santander accounts

zerog

does anyone know if Santander is still applying the eligibility criteria for old accounts, e.g. the Zero account used to require some amount of mortgage or savings, if those are no longer held, will they close the Zero account?

(i also have an old student account which is still paying 5% interest on £1000.... seems to have slipped under their radar)

eskbanker

You could check the terms and conditions of the accounts you have to see if you're now breaching them, but if you are and they haven't done anything about it then probably best to keep it under the radar unless there's any compelling reason for you to bring it to their attention!

YorkshireBoy

http://www.santander.co.uk/csgs/StaticBS?ssbinary=true&blobkey=id&SSURIsscontext=Satellite+Server&blobcol=urldata&blobheadervalue1=application%2Fpdf&blobwhere=1314010521683&SSURIsession=false&blobheadervalue2=inline%3Bfilename%3DPDF+D+%28BANK0492%29.pdf&SSURIapptype=BlobServer&blobtable=MungoBlobs&SSURIcontainer=Default&blobheadername1=content-type&blobheadername2=Content-Disposition#satellitefragment&maxage=3600

See page 4.

They say they'll check your eligibility for the account on a "regular basis". However, they don't define "regular".

They should write to you first though, before applying any fees for services you no longer qualify for.