barefruit

Cardew

When browsing on the internet - often on MSE - the PC suddenly attempts to switch to a website and I get the message:

'Sorry, the page you were looking for cannot be found.'

The address displayed is below:

http://web.demo.barefruit.co.uk/main?InterceptSource=0&ClientLocation=uk&ParticipantID=mg76cjr54t8kx45jjw4j4k9j5hsr5m26&FailureMode=0&SearchQuery=&FailedURI=http://www.aciindustries.com/vfd.htm&AddInType=1&Version=1.0.0.33&Referer=http://www.aciindustries.com/burner.htm&Implementation=0&PlatformInfo=bttb&StatusCode=404

The PC is running Win 7, IE10 and I have the full McAfee package which does regular virus scans.

Any idea what it is please? and how do I get rid if it?

Don't know if it is connected but IE keeps crashing.

VSynth

Someone's been looking at !!!!!! again...

closed

who is your isp, do they use barefruit?

scan with malwarebytes and adwcleaner, fix anything found, install and run ccleaner slim, disable all IE addons, consider a better AV scanner - avast is free and light

Cardew

I have found this:

http://community.bt.com/t5/BB-Speed-Connection-Issues/DNS-oddity/td-p/49653

BT is my ISP - seems that any wrongly typed address defaults to the address I posted earlier for adverts. However it sometimes just jumps to that address.

Malwarebytes found nothing.

johnmc

Tools > Manage Add Ons

Check the toolbars and Search providers.

Cardew

Check toolbars, search providers and Add Ons for ????

dogmaryxx

See if opting out of BT Web Address Help makes any difference.

Can I opt out of the service?

Yes, you can opt out of this service at any time. Just turn it off in BT Web Address Help Preferences. (You need to be connected to your home broadband line to access preferences.)

You can opt back in to the Web Address Help service at any time. Click here to update your preferences.

http://bt.custhelp.com/app/answers/detail/a_id/14244/c/346,402,405

paddyrg

aciindustries.com??

Cardew

dogmaryxx wrote: »

See if opting out of BT Web Address Help makes any difference.

Can I opt out of the service?

Yes, you can opt out of this service at any time. Just turn it off in BT Web Address Help Preferences. (You need to be connected to your home broadband line to access preferences.)

You can opt back in to the Web Address Help service at any time. Click here to update your preferences.

http://bt.custhelp.com/app/answers/detail/a_id/14244/c/346,402,405

Thanks - done, will report back