Dwell

garnetgirl

I bought something from dwell post administration (more fool me) and twice arrived damaged, third and 4th attempt the delivery company failed to deliver. Dwell have since checked the third bookshelf that was supposed to be sent to me and also damaged. Now they say it is last one and don't know if will come in again, they have offered a refund but since I have the matching furniture leaves me stuck, also said I would have to pay new price if it comes back in not the price I originally paid. Don't they have the right to provide with undamaged item since that is what I have paid for? I have been waiting 6 weeks now!:mad:

visidigi

Was the bookcase part of a set of items price as one unit or were they individually priced?

If they can't get it they can't get it, you're only entitled to be put back in the same position as you started.

mattyprice4004

What do you want them to do if they can't get one? They can't magic one out of the air. A refund is acceptable.

garnetgirl

Yes I understand that but they don't know if it will come back in stock