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Xerox Printer Issue
GazHatesBanks
Posts: 174 Forumite
in Techie Stuff
Hope some of you clever people can help with this.
I have a Xerox Phaser 6110 MFP which doesn't want to work with Windows 7 (it works fine on my old but nearly redundant XP based machine so confident it isn't a printer issue).
I've downloaded the drivers from the Xerox website for Windows 7 but when trying to print a test page, the printer goes through the start up for printing and then freezes.
When trying to print from another application (Word), I just get the message "An error occurred while printing" (very helpful!).
Just to add that all the Windows updates have all been completed as well.
I have a Xerox Phaser 6110 MFP which doesn't want to work with Windows 7 (it works fine on my old but nearly redundant XP based machine so confident it isn't a printer issue).
I've downloaded the drivers from the Xerox website for Windows 7 but when trying to print a test page, the printer goes through the start up for printing and then freezes.
When trying to print from another application (Word), I just get the message "An error occurred while printing" (very helpful!).
Just to add that all the Windows updates have all been completed as well.
0
Comments
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Turn the printer off. Go to Device Manager and delete all printers.
Go to Printers and delete them.
Turn the computer off.
Turn the printer on and then the computer. As it boots it will find new hardware and should load the drivers or ask for the disc.0
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