Help / Advice required with Credit Card charges refund request please

Capaver

Hello

I'm looking into contacting Barclaycard and Egg to investigate the refund of Credit Fees, going back as far as the early 2000s potentially.

I've read through the guidance on the site and it seems to indicate in one place I can only go back 6 years for this but in another place it seems to indicate you can go back further? Was hoping someone could clarify this for me please? Is there a limit they can impose on how far back you can request statements?

Also, now that Egg has been brought out by Barclaycard, are they the best contact for historic Egg accounts and copy statements

Thanks

-taff

No limit, but it depends whether they have destroyed your data, as they are supposed to.
It's recommended by the FSA they keep data for 6 years, OR as long as necessary.

To get Egg info, you write to Egg/Canada Square with a SAR. Barclaycard do only keep a rolling 6 years of statements.

http://www.moneysavingexpert.com/reclaim/credit-card-charges

Atidi

Capaver wrote: »

Hello

I'm looking into contacting Barclaycard and Egg to investigate the refund of Credit Fees, going back as far as the early 2000s potentially.

I've read through the guidance on the site and it seems to indicate in one place I can only go back 6 years for this but in another place it seems to indicate you can go back further? Was hoping someone could clarify this for me please? Is there a limit they can impose on how far back you can request statements?

Also, now that Egg has been brought out by Barclaycard, are they the best contact for historic Egg accounts and copy statements

Thanks

This is a step-by-step guide, including template letters, to force your current or old credit card provider(s) to repay the last six years of late payment fees or charges for going beyond your limit...

You can go back six years in England and Wales or five years in Scotland; these time periods are limited by law. ...

http://www.moneysavingexpert.com/reclaim/credit-card-charges

Where is this other place you are looking? :huh: