I am gobsmacked! Natwest bank.

Broken_hearted

Its on this thread.

wherediditallgo

Broken_hearted wrote: »

You should have gone to a bank you didn't owe money to. Why should they give you free banking when you took their money and didn't pay it back. It works both ways.

For goodness sake. They were not asked to provide free banking, & we already had the accounts with them before going BR. They were asked whether we could continue to use the account. If they had said no, then I would have accepted it & gone elsewhere. But to say yes verbally & confirm that in writing, & then decide to make use of the money without your consent is wrong. I have another account elsewhere (opened after going BR), & it is only because of that account that I was not left in the position the OP & others have been.

And for the record, when you have a direct debit then you have the right to terminate it. I don't think any bank should be allowed to plunder your current account to get the money by an alternative means. They should write to you or telephone you and ask you to make payment. If you had agreed to pay me £50pm by direct debit, paid it regularly & then cancelled the direct debit, I would not have the right to just take the slates off your roof or take away your car in order to sell them to get the money. I would have to give you advance notice in writing that I might take that action if you didn't pay. The law would protect your rights.

The regulations of the Official Receiver apply to BRs and creditors. No matter how much I might want to pay them, I would not be allowed to give them money direct because I am paying into an IPA & they will get paid by the Official Receiver's agent. Furthermore, to ensure my compliance with the regulations, I therefore had no choice but to cancel the direct debit to ensure that payment was not made to them. The same body of regulations make it crystal clear that they are not allowed to accept payment or even ask for it once they know someone's BR. So they had no right to do what they did, & once they had been informed that I was BR they should have known that they are supposed to go through the Official Receiver. Free banking my left buttcheek. :mad:

Back to the OP. The bank said that they could keep the account, not once but twice. If they were going to change that decision, they should have informed her. They should not have just moved her money elsewhere & cancelled her direct debits without prior notice.

butterfly_effect

Broken_hearted wrote: »

This is the post I was refering to.

I still feel the same Broken hearted this forum is for support not to put your two pence worth in and kick people when they are down, does it make you feel good ?

earwig

now come on guys and girls this is the very reason this board has been very quite this week someone post for help adivce or just to let to vent their anger and it turnt into this again bh it was very harsh what you said how whould you feel if it was your kids going with out because the bank had shut your acount with no warning

savagevixen

Broken_hearted wrote: »

You should have gone to a bank you didn't owe money to. Why should they give you free banking when you took their money and didn't pay it back. It works both ways.

OK, the point you are making is possibly valid, it is however implying that the bank has lost out.
The major banks are insured against bad debt. AS long as they can prove they made adequate checks, prior to lending, they will be compensated for their losses.
They do not lose out, they are banks, they make money out of everything.
Banking is not free :rotfl: they have your money in an account. They make money out of money. And should the lowly go overdrawn, they make even more money.
If the point you were making were that it is unlikely to expect a bank to act honorably if you have a debt with them in any way, then fair enough. But you seem to imply that the bank has been hard done by, and I am sorry but they are massive money-making corporations who ensure (and insure!!) that they do not ever lose out.
Also the Credit Cards offered by banks are actually separate entities entirely.