TSB - Unable to open any further accounts.

Hi there

I recently opened a TSB Enhanced Classic bank account.

I want a further account but when logged into internet banking to go to the apply for a bamk account I get:

"Sorry, we can't offer you a secondary current account"

Has anyone else had this? If so, has anyone applied 'outside' of the internet banking and got a new account?

Thanks :-)
If I've help in anyway, please remember to thank me :-)

Comments

  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    Have you tried applying when not logged in, or over the phone or in a Branch?

    Many moons ago, I had the same message when trying to open another Lloyds Classic. Went into Branch where they opened it without problem.
  • mrchagle
    mrchagle Posts: 586 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Not tried that, but suspect it may work. I was hoping most of the form filling would be complete as I was logged in.

    Might try outside on their online banking and see what happens..
    If I've help in anyway, please remember to thank me :-)
  • Hominu
    Hominu Posts: 1,671 Forumite
    mrchagle wrote: »
    Might try outside on their online banking and see what happens..

    The first question you'll get will be "Confirm that the following is true: I do not have a current account with TSB.".

    When I rang up to confirm my online banking information I simply asked about opening a second account there and then. It was setup and running within 10 minutes.
  • mrchagle
    mrchagle Posts: 586 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I opened another on the main site - not sure whether it's been accepted, I guess wait and see if another account pops into my internet banking and whether I received confirmation paperwork.
    If I've help in anyway, please remember to thank me :-)
  • castle96
    castle96 Posts: 2,969 Forumite
    Part of the Furniture 1,000 Posts
    3 opened all at the same time. NO problems (eventually). Lichfield Staffs. Very helpful (Amy)
  • mrchagle wrote: »
    Hi there

    I recently opened a TSB Enhanced Classic bank account.

    I want a further account but when logged into internet banking to go to the apply for a bamk account I get:

    "Sorry, we can't offer you a secondary current account"

    Has anyone else had this? If so, has anyone applied 'outside' of the internet banking and got a new account?

    Thanks :-)

    You have CPD credit policy decline against current accounts.
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