Wowcher credits??

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My Wowcher credits have disappeared :eek:
I know the deals can expire if you don't use them but didnt know they could wipe out my wallet credit if not used by a certain time.
Has anyone had experience with anything similar with them?
Any advice?
I love Wowcher deals and had a good time on a few of them.
I'd like to use them in the future but this will prevent me if there is no way of getting my monies back, so we will both lose out
Help please
LL
I know the deals can expire if you don't use them but didnt know they could wipe out my wallet credit if not used by a certain time.
Has anyone had experience with anything similar with them?
Any advice?
I love Wowcher deals and had a good time on a few of them.
I'd like to use them in the future but this will prevent me if there is no way of getting my monies back, so we will both lose out

Help please
LL
We are all in the gutter but some of us are looking at the stars........................
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This is from the site:
Unless I've got the wrong end of the stick!
It also says:
'Wallet credit requests received 31 days or more after you received the wowcher are considered on a case by case basis. Please contact us at [email protected] and include the order number and the wowcher code.'
LL
They have refunded all my money back after 'considering' my email (within a week).
I did plead and beg. They say if it happens again they won't be refunding me a second time.
Great news and very unexpected.
LL