lloyds Mastercard Claim

posties68

Can I claim back a flight & hotel booking via MasterCard for a postponed football match in Glasgow in region of £200. Lloyds are sending me a claim form. What are my chances ?

Buzby

I think it unlikely, this would be more properly a travel insurance claim, and as the event is still going ahead (but at a different timeframe) your flight and accommodation was still available.

Glasgow's pretty good any time of year!

grumbler

If the flight wasn't a part of some package then the answer is definitely "No" as the airline has not breached anything. As Buzby said, this is a typical case for travel insurance.

Re the refund for the ticket it would be reasonable to ask the supplier for a refund first before appealing to the CC company.

EDIT: on the second thought, theoretically you can claim for consequential losses, but it's highly unlikely that the CC company will cover them voluntarily.

opinions4u

I don't know why they're even bothering sending you a claim form.

posties68

The game has been postponed to a latter date, that I will probably be unable to make. The argument could be that though the game is off, you could still come to Glasgow right?

jonesMUFCforever

Football tickets are always sold on the basis that the match could be moved to a different date. ( Well MAN UTD anyway)
Most clubs will refund if you contact the club office if you cannot make the new date - face value ticket price only.

You may only have a case if you booked everything as a package otherwise the club is not responsible for hotel and travel costs.

posties68

I've been told I will get match ticket / stadium tour refund direct from club (£30) :jMy point is that the only reason I was going to Glasgow was to see the game. I booked hotel & flights separately. The cancellation was out of my hands, but it seems like I will lose out.

I spoke to Lloyds TSB... and they are sending a claim form out to me :j

jonesMUFCforever

Yes you bought the football tickets and you will get a refund for those.

As I said UNLESS you purchased the whole thing as a package then forms or not you will not succeed in your claim.

posties68

Oh well....sounds like I've no chance. I'm still going to submit the form though