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Simply Electronics - BUYER BEWARE
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chippie1881
Posts: 1 Newbie
I ordered a Google Nexus 10 from simplyelectronics.net on 18 August. My credit card was charged the following day. After 2 weeks I contacted them to be told that the shipment had a fault and had been returned to the supplier, this seems to be a common excuse, I cancelled the order after a further 2 weeks of waiting for the new shipment to arrive and requested a refund. I was advised that it may be 2 weeks for the refund to come through, but surprise surprise nothing. Contacted Visa yesterday to see what could be done. They were very helpful and advised that a credit would appear on my next statement. I have got to complete a form with all the details of the order. Visa did say that they had a lot of complaints about this company.
The moral of this story, in the first instance DO NOT BUY FROM SIMPLY ELECTRONICS. If you have ordered and paid with a credit card, contact your credit card who will take the matter up for you. I have also heard that if you paid with Paypal, they are also very good at dealing with the matter.
The moral of this story, in the first instance DO NOT BUY FROM SIMPLY ELECTRONICS. If you have ordered and paid with a credit card, contact your credit card who will take the matter up for you. I have also heard that if you paid with Paypal, they are also very good at dealing with the matter.
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