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Used Jag S-Type - What do I do next????
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Hi All,
I bought an 03 Jaguar S-type in April 07 for £12,995 which was made up of a part ex and £4400 payment by debit card. The mileage on the vehicle was 33.5K and it had a full Jag History.
The dealer I bought the Jag from is a local independant garage.
On the 2nd day of ownership, we went on a holiday to Devon and due to great weather (stayed on the Beach), we did not use the car for 2 days.
When we went to use it, the car would not start and believed the battery was flat. The AA were called, and a jump start later we were running.
On return from holiday, the car did this again, and I believed it was due to the original battery not holding charge. So I replaced with a new one.
However, this occurred again (always) when the vehicle was left without use for >24hrs.
Eventually, after numerous non-starts, we called the garage I bought it from and they took the vehicle away. This was 14 days ago!
During the period the car has been with them, I have not been kept informed and they have not been straight, when I have asked questions to the exact diagnosis of the fault! I have written a letter, detailing the problems i've experienced and asked for a refund, adding a letter Trading Standards informed me to send. I've had no response back and they still have the car.
Where do I take it from now? Thx in advance for any advice.......
I bought an 03 Jaguar S-type in April 07 for £12,995 which was made up of a part ex and £4400 payment by debit card. The mileage on the vehicle was 33.5K and it had a full Jag History.
The dealer I bought the Jag from is a local independant garage.
On the 2nd day of ownership, we went on a holiday to Devon and due to great weather (stayed on the Beach), we did not use the car for 2 days.
When we went to use it, the car would not start and believed the battery was flat. The AA were called, and a jump start later we were running.
On return from holiday, the car did this again, and I believed it was due to the original battery not holding charge. So I replaced with a new one.
However, this occurred again (always) when the vehicle was left without use for >24hrs.
Eventually, after numerous non-starts, we called the garage I bought it from and they took the vehicle away. This was 14 days ago!
During the period the car has been with them, I have not been kept informed and they have not been straight, when I have asked questions to the exact diagnosis of the fault! I have written a letter, detailing the problems i've experienced and asked for a refund, adding a letter Trading Standards informed me to send. I've had no response back and they still have the car.
Where do I take it from now? Thx in advance for any advice.......
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Comments
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Go back to Trading Standards and update them and ask for the help and further advice they will either help directly or point you in the right direction.
good luck.Previously known as Bokken,registered at MSE in Nov 04,computer glich deleted my access but it is fun building up my stars from scratch,again.:D0 -
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Completely agree with dnc1781, read this!!
You might also try ringing previous owner (look at your V5 for details) to see if a problem existed when they sold car, this affects the obviousness of the definition "of satisfactory quality". Then ring the Jaguar dealer that last serviced the car, you mention a full Jaguar service history, and ask about any problems the car had.
Whatever the results go back to trading standards and update them!
Good luck.Fiscally responsible or just a tight git? :
Lincolnshire 3.0kWp REC panels SMA 2500HF Inverter East Facing with no shade0
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