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Please can you help..Capquest claim account is not statute barred..what next?

MRDOLLAR · 2013-09-29 16:36:44

Hi guys hoping you can help me cap quest are claiming that the account I owe £2000 is not statute barred. I recently checked my credit file with equifax and the last delinquent default date was 14 September 2007. Quite simply cap quest have said " we can confirm our records show a payment was made to this account on 12 may…

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sourcrates Posts: 31,546 Ambassador

18 November 2013 at 5:01PM

Are you still with the same bank ? do you do your banking online ? if you do, you can trace your statements backwards for about 5 or 6 years I believe, if you order copies from your bank they may charge for this service, online, its free to look, if you simply cant remember making this payment then I would dispute it with crapquest stating that if this payment was actually made, it was made without your knowledge or consent, even if the account is SB it may not stop them attempting to gain payment from you, they will swear black is white if it suits them, if you cant get any joy just keep dragging your feet with them.

I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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